Privacy Policy
How Atreus Autoparts collects, uses, and protects your information.
1. Overview
Atreus Autoparts, LLC ("Atreus Autoparts," "we," "us," or "our") operates as an auto parts sourcing and fulfillment business serving customers across the United States. This Privacy Policy explains what information we collect when you call, browse this website, submit a callback request, or place an order by phone, and how that information is used, shared, and protected.
2. Information We Collect
- Contact information: name, phone number, email address, and shipping/billing address, collected when you call, submit a callback request, or place an order.
- Vehicle information: VIN, year, make, model, trim, and engine details, used solely to identify and source the correct part.
- Payment information: card or invoicing details collected by phone at the time of order; card numbers are processed through a third-party payment processor and are not stored on our systems in full.
- Website usage data: pages visited, browser type, and general device information, collected automatically through standard web technologies when you browse this site.
- Call information: calls to our sales and support lines may be recorded or monitored for quality assurance and training, where permitted by law.
3. How We Use Your Information
- To search our supplier network, quote pricing, and fulfill part orders.
- To verify vehicle fitment against your VIN before a part is shipped.
- To process payment, arrange shipping, and provide order updates.
- To respond to callback requests, warranty claims, and customer service inquiries.
- To improve our website, phone service quality, and supplier network coverage.
4. How We Share Information
We share the minimum information necessary with third parties who help us fulfill your order, including: salvage yards, OEM distributors, and aftermarket/remanufacturing suppliers who source the part you requested; shipping and freight carriers; and payment processors. We do not sell your personal information to third parties for their own marketing purposes.
5. Your Choices & Rights
Depending on your state of residence, you may have rights to request access to, correction of, or deletion of your personal information, and to opt out of certain data uses. Residents of California and other states with applicable privacy laws may submit such requests using the contact information below. We will verify your identity before fulfilling any request.
6. Data Retention & Security
We retain order, warranty, and contact records for as long as necessary to fulfill orders, honor warranty terms, and meet legal and accounting obligations. We use reasonable administrative and technical safeguards to protect information in our systems, though no method of transmission or storage is completely secure.
7. Cookies & Website Technology
This website may use basic cookies or similar technologies to support core site functionality and understand general usage patterns. Since ordering is completed by phone rather than through an online account, this site does not use cookies for online checkout or payment processing.
8. Children's Privacy
Our services are intended for individuals age 18 and older. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision.
10. Contact Us
Questions about this Privacy Policy or requests regarding your personal information can be directed to info@atreusautoparts.com or (888) 491-3192, or by mail to Atreus Autoparts, LLC, 44 Sara Drive Robbinsville, NJ 08691-2539 USA